Riddhi Corporate Services Limited

Choosing the right outsourcing partner and outsourcing all the back office solutions has numerous advantages. In the competitive business environment that we face today, it is very important to divert all efforts to the core business and outsource all the non-core business operations. Let us look forward to the benefits of  Outsourcing Back Office Solutions  :- Cost reduction One of the advantages of outsourcing is that it reduces the cost. When a business expands, the function it has to perform also grows. Rather than creating the infrastructure and investing in developing teams to perform those functions, a much smarter option is to outsource these noncore activities to third parties who are experts in performing them hence saving you all the unnecessary costs. Improved productivity When an organization outsources its back office solutions, the employees are left with ample amount of time to concentrate on the core business activities and the business at hand rather than hav...

In the current dynamic business environment, providing world-class customer service is one of the most important keys to success. Studies have shown that customers are willing to pay more if they get a good experience in the business. One of the aftereffects of the pandemic is that customers now fulfill much of their needs online and the call centre agents are the only intermediary between the business and the customer. Hence it becomes all the more important to invest in  outsource call centre solutions . After the COVID outbreak, many businesses had to stop operating and there was a major hit on every industry, but the call centre industry took this challenge and made it into an opportunity. Employees worked from home and used technologies to their benefit. So it is always a good thing to outsource call centre solutions and work to your benefit. Even in a crisis, call centre service providers do not stop operations keeping your business running with their expertise. Outsourcing c...

In  Last mile delivery Service , packages are transported from a transportation hub to the final destination, usually a residential building or retail store, during the final phase of the delivery process. In the delivery process, is the most crucial phase, and organizations strive to make it as quick and efficient as possible. In the retail, food, and e-commerce industries, consumers expect expedited shipping to meet their needs. For commodities traveling to their final destination, it is also the most expensive part of the route. Key Steps - Last Mile Delivery Process: 1. Registration of the Order In the first step, orders are digitally entered into a centralized database. It is likely that the recipient is monitoring the delivery status via a tracking number at this point, in addition to the sender tracking the order. 2. Arrival at the Distribution Centre   Orders are dispatched and shipped to the recipient once they reach the distribution center. Considering that last mile...

Employees' salaries, social benefits, and taxes can be managed by a  third party payroll management services  provider company regardless of whether they are in a foreign or domestic location. It's all possible with the help of a payroll outsourcing service provider. Third Party Payroll Services  is a simple term that means assigning your company’s  payroll management process  to a third party. As part of team management in the modern age, third party payroll services are a crucial component. Outsourcing payroll management can save time and increase employee productivity if it is handled efficiently. What is payroll outsourcing or third-party payroll services?   The purpose of  third-party payroll services  is to handle payroll-related administrative and compliance functions. Payroll outsourcing involves paying workers at different locations through a third party. There is an important point to note : payroll service providers do not provide servi...

The management of payroll is one of the most difficult tasks an organization must deal with, regardless of the size of the organization. Managing payroll taxes, workers' compensation, and time and attendance can be challenging for even business leaders. Hence, payroll processing comes into play in this situation.  The  Payroll Management Services  offered by RCSL can make payroll and related operations less stressful for businesses of all sizes and industries by providing intuitive and Internet-based assistance. The payroll process is one of the most important, but also one of the most challenging aspects of running a company. It is the goal of every business to operate as efficiently as possible. It is possible, however, for mistakes to occur, and those mistakes can have catastrophic consequences. In comparison to large corporations, small and medium-sized businesses (SMEs) are more likely to use spreadsheets or hire other professionals to handle payroll. In the payroll ...

SERVICE OVERVIEW The RCSL's  Call Centre Solutions  team has experience with a wide range of Interactive Voice Response (IVR) systems that support our live-operator inbound call centre services. A variety of applications are supported, including pre-call advertising, information delivery, menu routing, and warm transfers. We provide interactive voice response capabilities on-site through multiple technology platforms as well as live operator programs to help clients reduce basic and/or repetitive call costs. We mainly operate our IVR system for front-end messages or call routing options (i.e., press 1 for customer service, press 2 for sales, etc.). What is an IVR System? An interactive voice response (IVR) system is the voice at the beginning of a call that prompts you to “press 1 to talk with a customer service representative.” In this way, you can direct customers to the right person based on their needs through a customized phone experience. As a result, your customers expe...

A Form 16  Background Verification  is an essential part of any business' hiring process. It can help companies verify the accuracy of the information that a candidate provides about their previous compensation since it contains all salary transactions, including tax deductions. You can therefore determine their new salaries and incentives for when they start working for you based on the information provided on Form 16 verification. About Form 16 A TDS certificate, also known as Form 16, is issued by employers to their employees in order to certify that they have deducted TDS from their salaries, which stands for Tax Deducted at Source. Employers must issue Form 16 to their employees at the end of every Financial year. It contains both the employee's salary and tax deductions. Form 16 is also known as salary certificate. What is Form 16? Form 16 includes two parts, i.e. Part A, followed by Part B.  There is part A of the document containing the employee's PAN and the empl...