Riddhi Corporate Services Limited

A Form 16  Background Verification  is an essential part of any business' hiring process. It can help companies verify the accuracy of the information that a candidate provides about their previous compensation since it contains all salary transactions, including tax deductions. You can therefore determine their new salaries and incentives for when they start working for you based on the information provided on Form 16 verification. About Form 16 A TDS certificate, also known as Form 16, is issued by employers to their employees in order to certify that they have deducted TDS from their salaries, which stands for Tax Deducted at Source. Employers must issue Form 16 to their employees at the end of every Financial year. It contains both the employee's salary and tax deductions. Form 16 is also known as salary certificate. What is Form 16? Form 16 includes two parts, i.e. Part A, followed by Part B.  There is part A of the document containing the employee's PAN and the empl...

From customer service to market research, from lead generation to order cancellation, call centres perform a plethora of business activities. Depending on a variety of factors, including the size of the organization, location, business goals, call volume, types of customers, etc., each call centre is unique. Yet, call centre can be categorized into two types: Inbound and outbound. In this article, we look into both of these in detail and how you can use them. Inbound call centre Inbound call centres typically receive calls from customers. In an  Inbound Call Centre Solutions , agents answer these calls, address client queries, answer their questions and direct them to the right place to resolve their concerns. Some of the popular use cases of inbound call centres include: Lead generation Through advertising and promotions, an inbound call centre can generate leads through inbound calls. In order to learn more about the company’s features and pricing, a customer might contact the co...